Via recorded webinar
“I’m sorry” are perhaps the two most important and meaningful words in the entire vernacular. Yet, these two words are so hard to utter and oftentimes hard to accept as well. What makes saying “I’m sorry” so difficult? Why is it so hard for us as humans to take responsibility and express remorse for our actions and behaviors that have impacted others? Are there ways to better define the components that make up a truly outstanding apology in contrast to an awful attempt to make amends? Is an apology immediately related to forgiveness and letting go of resentment? Is there another way? Why do we sometimes find ourselves unable to stop hating someone who has wronged us? Can this be changed? Why do we sometimes find ourselves unable to give an apology? How can this be dealt with in a clinical lens? These are compelling questions that deserve our attention.
This training will offer a framework for understanding, delivering and accepting such an apology. From the small hurts of life to the biggest betrayals, we can offer our clients support, compassion and guidance. We will explore the many important and relevant clinical aspects of an apology, how to give one, how to receive one and sometimes how not to accept one as well. We will study the ingredients that make for an effective apology as well as those which guarantee the apology to nose-dive! This course addresses resentment, blame and anger as well as over-apologizers and non- or under-apologizers. Critically examining historical apologies we will show the evidence-based components of what goes into a sincere and healthy apology.
This training will provide much needed research and guidance in this highly-relevant topic that all humans must grapple with. It will show therapists how to help clients understand their resentment, pain and anger and a road to effectively take responsibility for their actions, leading to more meaningful interpersonal experiences. Finally, by helping clients understand the scared area of giving and receiving forgiveness, we will effect healthy internal fortitude, esteem and satisfaction in lasting ways. The words, ‘I’m sorry’ can take trivial to severe matters and ruin or transform a relationship.
Original recording date: August 4, 2020 Length: 120 minutes
Upon the completion of this course, participants will be able to:
- List 5 reasons that apologies are difficult to give and to receive
- Identify 4 components of an effective apology
- Describe 4 expressions or attitudes that impede a proper apology
- Define 3 applications of clinical forgiveness, communication skills and relationship repair after a painful experience and an effective apology
Sources and Resources (click to expand)
Bloom, L. M. (2014). Art of the Apology: How, When, and Why to Give and Accept Apologies. New York, NY: Fine & Kahn.
Chapman, G. D., & Thomas, J. (2013). When Sorry Isn't Enough: Making Things Right with Those You Love. Chicago, IL: Northfield Pub.
Engel, B. (2002). The Power of Apology: Healing Steps to Transform All Your Relationships. New York: Wiley.
Grayson, H. (2003). Mindful loving: 10 practices for creating deeper connections. New York: Gotham Books.
Kador, J. (2009). Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. San Francisco.: Berrett-Koehler.
Lerner, H. G. (2017). Why Won't You Apologize?: Healing Big Betrayals and Everyday Hurts. New York: Touchstone.
2 CE recorded webinar contact hour(s)
Core Wellness, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0569 and for mental health counselors, #MHC-0167. Note: Note: This course provides 2 contact hour(s) self-study credits. Core Wellness, LLC is authorized by the Maryland Board of Social Work Examiners to sponsor social work continuing education programs and maintains full responsibility for all programs. Our credits are accepted via reciprocity by the Maryland Board of Professional Counselors and Board of Psychologists. Please verify with your board.
ASWB ACE Approved:
Core Wellness, LLC, #1745, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Core Wellness, LLC maintains responsibility for this course. ACE provider approval period: 05/18/2020- 05/18/2021. Social workers completing this course receive 2 recorded webinar continuing education credit(s).
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Passing Score and Retest Policy:
Completing the video and achieving a posttest score of 80% or above is required to receive CE award. Open material permitted and one can retest unlimited times. Upon passing, we will email you a completion certificate within one business day. If failed, we will email you a retest in the same timeframe.
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Fee covers: Attendance, course material and CE award to those who successfully complete the course and pass the posttest. Registration is open indefinitely. Recordings, handouts and completion certificates are accessible for a guaranteed one year as long as your account is active. Full refund or equal exchange up to 14 days of purchase if you are not satisfied as long as a completion certificate was not issued. For further details, please see the FAQ
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The presenter and Core Wellness hereby declare that no conflict of interest, competing interest, or commercial support for the CE program are present. Presenter receives compensation for program delivery and sales.