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I’m Sorry: The Psychology of Apology

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2 CE
Tuesday, Aug, 04, 2020 06.30 PM to 08.35 PM EST
Via Live Interactive Webinar Only Workshop Also Available On:
Monday, Feb, 01, 2021
Also Available On Recorded Webinar

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Dr. Joseph Tropper
Dr. Joseph Tropper, PsyD, MS, LCPC
Senior Presenter
CE Director & Clinical Supervisor

Joseph Tropper, PsyD, MS, LCPC holds a Doctorate in Psychology, a Master’s in Mental Health Counseling and is a highly sought-after trau... Show More


Via live interactive webinar
Course Description:
“I’m sorry” are perhaps the two most important and meaningful words in the entire vernacular. Yet, these two words are so hard to utter and oftentimes hard to accept as well. What makes saying “I’m sorry” so difficult? Why is it so hard for us as humans to take responsibility and express remorse for our actions and behaviors that have impacted others? Are there ways to better define the components that make up a truly outstanding apology in contrast to an awful attempt to make amends? Is an apology immediately related to forgiveness and letting go of resentment? Is there another way? Why do we sometimes find ourselves unable to stop hating someone who has wronged us? Can this be changed? Why do we sometimes find ourselves unable to give an apology? How can this be dealt with in a clinical lens?

These are compelling questions that deserve our attention. This training will offer a framework for understanding, delivering and accepting such an apology. From the small hurts of life to the biggest betrayals, we can offer our clients support, compassion and guidance. We will explore the many important and relevant clinical aspects of an apology, how to give one, how to receive one and sometimes how not to accept one as well. We will study the ingredients that make for an effective apology as well as those which guarantee the apology to nose-dive!

This course addresses resentment, blame and anger as well as over-apologizers and non- or under-apologizers. Critically examining historical apologies we will show the evidence-based components of what goes into a sincere and healthy apology. This training will provide much needed research and guidance in this highly-relevant topic that all humans must grapple with. It will show therapists how to help clients understand their resentment, pain and anger and a road to effectively take responsibility for their actions, leading to more meaningful interpersonal experiences. Finally, by helping clients understand the scared area of giving and receiving forgiveness, we will effect healthy internal fortitude, esteem and satisfaction in lasting ways. The words, ‘I’m sorry’ can take trivial to severe matters and ruin or transform a relationship. 
Learning Objectives:
Upon the completion of this course, participants will be able to:
  • List 5 reasons that apologies are difficult to give and to receive
  • Identify 4 components of an effective apology
  • Describe 4 expressions or attitudes that impede a proper apology
  • Define 3 applications of clinical forgiveness, communication skills and relationship repair after a painful experience and an effective apology 
    Sources and Resources (click to expand): 
    Bloom, L. M. (2014). Art of the Apology: How, When, and Why to Give and Accept Apologies. New York, NY: Fine & Kahn.
    Chapman, G. D., & Thomas, J. (2013). When Sorry Isn't Enough: Making Things Right with Those You Love. Chicago, IL: Northfield Pub.
    Engel, B. (2002). The Power of Apology: Healing Steps to Transform All Your Relationships. New York: Wiley.
    Grayson, H. (2003). Mindful loving: 10 practices for creating deeper connections. New York: Gotham Books.
    Kador, J. (2009). Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. San Francisco.: Berrett-Koehler.
    Lerner, H. G. (2017). Why Won't You Apologize?: Healing Big Betrayals and Everyday Hurts. New York: Touchstone.
    CE Credits:
     2 CE Live Online Contact Hour(s)
    Note: Live interactive webinar is considered the same credit status as live in person by New York, Maryland and many other State boards. Please confirm with your local board.
    Core Wellness, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0569 and for mental health counselors, #MHC-0167. Note: This course provides 2 Contact Hour(s) live online credits (via interactive webinar). 
    Core Wellness, LLC is authorized by the Maryland Board of Social Work Examiners to sponsor social work continuing education programs and maintains full responsibility for all programs. Our credits are accepted via reciprocity by the Maryland Board of Professional Counselors and Board of Psychologists. Please verify with your board.
    ASWB ACE Approved:
    Core Wellness, LLC, #1745, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Core Wellness, LLC maintains responsibility for this course. ACE provider approval period: 05/18/2020- 05/18/2021. Social workers completing this course receive 2 live online continuing education credit(s).
    APT Content
    Content Access:
    Upon purchase, all material (link to join the live/webinar, handout and evaluation form) instantly post to your account here (you must be logged in to access) and are also sent to your email on file. Please whitelist all messages from support@corewellceu.com Upon the submission of your evaluation form, the completion certificate is posted to your account here and is sent to your inbox within 1 business day.
    Cancellation, Policies and Refunds:
    Fee covers: Attendance, course material and CE award to those who complete the course. Registration is open until the course sells out (when this occurs, purchase option is disabled). We recommend signing up early to secure your spot and for early bird pricing. We provide a full refund upon request for cancellations submitted seven (7) calendar days before the webinar date. Cancellations received after that time frame will be granted: a transfer, credit or recorded webinar access, when available. For further questions, please see the FAQ section or contact us. In the rare event of a training cancellation, a notification and full refund (for the course fee only) will be automatically sent to you via your email on file.
    Accessibility Accommodations:
    We try our best to offer accommodations and accessibility. Please contact us with at least two weeks prior notice.
    Financial Declarations:
    The presenter and Core Wellness hereby declare that no conflict of interest, competing interest, or commercial support for the CE program are present. Presenter receives compensation for program delivery and sales.


    I’m Sorry: The Psychology of Apology
    List Price:
    Sale :
    Save :
    $10.00 ( 16.95%)
    Early Bird Ends


    • Foundational Psychology of Apology 06:30 PM - 06:45 PM
    • 5 Pitfalls 06:45 PM - 07:00 PM
    • Letting Go of Resentment 07:00 PM - 07:20 PM
    • Cultural Considerations 07:20 PM - 07:30 PM
    • 5 Min Break 07:30 PM - 07:35 PM
    • 4 Effective Ingredients 07:35 PM - 07:50 PM
    • 4 Destructive Ingredients 07:50 PM - 08:00 PM
    • How to Receive an Appropriate Apology 08:00 PM - 08:10 PM
    • 3 Applications 08:10 PM - 08:25 PM
    • Resources; Q&A 08:25 PM - 08:35 PM

    Eligible States

    *For other States, please contact your board

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    I’m Sorry: The Psychology of Apology
    List Price:
    Sale :
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    $10.00 ( 16.95%)
    Early Bird Ends

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