Course Overview
Via live interactive webinar
Course Description:
“I’m sorry” are perhaps the two most important and meaningful words in the entire vernacular. Yet, these two words are so hard to utter and oftentimes hard to accept as well. What makes saying “I’m sorry” so difficult? Why is it so hard for us as humans to take responsibility and express remorse for our actions and behaviors that have impacted others? Are there ways to better define the components that make up a truly outstanding apology in contrast to an awful attempt to make amends? Is an apology immediately related to forgiveness and letting go of resentment? Is there another way? Why do we sometimes find ourselves unable to stop hating someone who has wronged us? Can this be changed? Why do we sometimes find ourselves unable to give an apology? How can this be dealt with in a clinical lens?
These are compelling questions that deserve our attention. This training will offer a framework for understanding, delivering and accepting such an apology. From the small hurts of life to the biggest betrayals, we can offer our clients support, compassion and guidance. We will explore the many important and relevant clinical aspects of an apology, how to give one, how to receive one and sometimes how not to accept one as well. We will study the ingredients that make for an effective apology as well as those which guarantee the apology to nose-dive!
This course addresses resentment, blame and anger as well as over-apologizers and non- or under-apologizers. Critically examining historical apologies we will show the evidence-based components of what goes into a sincere and healthy apology. This training will provide much needed research and guidance in this highly-relevant topic that all humans must grapple with. It will show therapists how to help clients understand their resentment, pain and anger and a road to effectively take responsibility for their actions, leading to more meaningful interpersonal experiences. Finally, by helping clients understand the scared area of giving and receiving forgiveness, we will effect healthy internal fortitude, esteem and satisfaction in lasting ways. The words, ‘I’m sorry’ can take trivial to severe matters and ruin or transform a relationship.
Learning Objectives:
Upon the completion of this course, participants will be able to:
- List 5 reasons that apologies are difficult to give and to receive
- Identify 5 components of an effective apology
- Describe 4 expressions or attitudes that impede a proper apology
- Define 3 applications of clinical forgiveness, communication skills and relationship repair after a painful experience and an effective apology
Sources and Resources (click to expand):
Bloom, L. M. (2014). Art of the Apology: How, When, and Why to Give and Accept Apologies. New York, NY: Fine & Kahn.
Chapman, G. D., & Thomas, J. (2013). When Sorry Isn't Enough: Making Things Right with Those You Love. Chicago, IL: Northfield Pub.
Engel, B. (2002). The Power of Apology: Healing Steps to Transform All Your Relationships. New York: Wiley.
Grayson, H. (2003). Mindful loving: 10 practices for creating deeper connections. New York: Gotham Books.
Kador, J. (2009). Effective Apology: Mending Fences, Building Bridges, and Restoring Trust. San Francisco.: Berrett-Koehler.
Lerner, H. G. (2017). Why Won't You Apologize?: Healing Big Betrayals and Everyday Hurts. New York: Touchstone.
Course Access Information:
Registration includes 1 month of access to the on-demand recording following the live webinar, when an on-demand recording is available and when applicable.
CE Credits:
3 CE Live Online Contact Hour(s)
Note: Live interactive webinar is considered the same as live in person by most states. Please confirm with your local board.
Core Wellness, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0569 and for mental health counselors, #MHC-0167, psychologists, #PSY-0236 and for licensed marriage and family therapists #MFT-0142. Note: This course provides 3 Clinical Contact Hour(s) live online credits (via interactive webinar) or live in person.
Core Wellness, LLC is authorized by the Maryland Board of Social Work Examiners to sponsor social work continuing education programs and maintains full responsibility for all programs. Our credits are accepted via reciprocity by the Maryland Board of Professional Counselors and Board of Psychologists. Please verify with your board.
ASWB ACE ApprovedCore Wellness, LLC, #1745, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 5/18/2024 to 5/18/2027. Social workers completing this course receive 3 Clinical continuing education credits.
NBCC ACEP Approved
Core Wellness, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7094. Programs that do not qualify for NBCC credit are clearly identified. Core Wellness, LLC is solely responsible for all aspects of the programs.
APA Approved
Core Wellness, LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Core Wellness, LLC maintains responsibility for this program and its content.
APT Content
Upon purchase, all material (link to join the live/webinar, handout and evaluation form) instantly post to your account
here (you must be logged in to access) and are also sent to your email on file. Please whitelist all messages from
support@corewellceu.com Upon the submission of your evaluation form, the completion certificate is posted to your account
here and is sent to your inbox within 1 business day.
Time Zone and Currency
All times listed are EST (New York time); All prices are in USD.
Cancellation, Policies and RefundsFee covers: Attendance, course material and CE award to those who complete the course. Registration is open until the course sells out (when this occurs, purchase option is disabled). Please contact us with any questions or for extenuating circumstance and we will try our best to help.
In person/Live webinars: Purchases made within 7 days of an in-person or live webinar are non-refundable. A full refund or site credit is available within 7 days of purchase. In person refunds incur a 10% administration fee after 24 hours pass from the time of purchase.
After the 7-day window, you may: A) Transfer your registration to a colleague B) Access the on-demand version C) Receive site credit valid for one year from purchase date.
On-Demand webinars: You have 7 days from purchase to request a refund. After 7 days—or once a completion certificate has been issued—refunds are no longer available.
Subscriptions: Are non-refundable after the initial 30-day trial, or after any videos have been completed or a single completion certificate has been issued. You may cancel at any time to avoid future renewals; access will continue through the end of the paid billing cycle.
We understand that extenuating circumstances or technical issues may arise, please contact us and we will try to find a mutual solution. For further questions, please see the
FAQ section or
contact us. In the rare event of a training cancellation, a notification and full refund (for the course fee only) will be automatically sent to you via your email on file.
Accessibility AccommodationsTo request an accommodation, please
contact us in writing with at least 30 days prior notice and we will do our best to fulfill your request.
The presenter and Core Wellness hereby declare that no conflict of interest, competing interest, or commercial support for the CE program are present. Presenter receives compensation for program delivery and sales as well as sales of his/her personal books and products.
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